Return & Refund Policy

Thank you for shopping with us. Please read our Return & Refund Policy carefully, as we operate on a dropshipping and print-on-demand model, meaning items are produced and shipped specifically for each order.

Returns (7-Day Policy)

We accept return requests within 7 days of delivery only if the item is defective, damaged, or incorrect.

Due to the nature of dropshipping and print-on-demand products, we do not accept returns for reasons such as wrong size, color preference, or change of mind.

To be eligible for a return:

• The request must be made within 7 days of receiving the item

• The item must be unused and in the same condition as received

• Proof of purchase (order number) is required

• Photo or video evidence of the issue may be required

Requests made after 7 days of delivery will not be accepted.

Non-Returnable Items

The following items are non-returnable and non-refundable:

• Print-on-demand or custom-made items

• Items ordered with incorrect size, color, or variant selected by the customer

• Gift cards

• Digital or downloadable products

• Items marked as Final Sale

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at [naeem.aquarius@gmail.com], including:

• Your order number

• Clear photos or videos showing the issue

Once verified, we will offer a replacement or refund at no additional cost, depending on the situation.

How to Request a Return or Refund

To initiate a request, please email us at [naeem.aquarius@gmail.com] within 7 days of delivery.
Do not send items back unless instructed to do so, as many of our suppliers do not accept physical returns.

In most cases, returns are not required, and refunds or replacements are processed after verification.

Refunds

If your refund is approved:

• Refunds are issued to the original payment method

• Processing times vary by payment provider and may take 5–10 business days

Shipping fees are non-refundable, except in cases where the item is damaged, defective, or incorrect.

Exchanges

We do not offer exchanges for print-on-demand or custom-made items.
If there is an issue with your order, please contact us so we can assist you with a replacement if eligible.

Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account again

2. Contact your credit card company

3. Contact your bank

If the refund is still missing, contact us at [naeem.aquarius@gmail.com].

Contact Us

If you have questions about this policy, please contact us:

Email: naeem.aquarius@gmail.com
Store Name: Stylexis